This 29 page e-book has been created for Business English Learners that want to improve their business communication skills. In particular those where English is a second language. Email communication is a vital skill to have and reflects on the professionalism of the sender. There are practice exercises included that cover grammatical mistakes with answers. Topics covered are: The Subject Line Don’t ‘Flame’ People Levels of Formality to use in Emails Formal vs Informal Neutral / Standard Greetings and Closings The Body of the Message Attachments Proofreading is Vital Common Mistakes for Learners of English Spelling A Costly Mistake Summary

This resource contains three items. One is a board game and the other two are Posters that explain the grammar rules associated with present and past forms of the verb To Be. Examples are provided. For the board game you will need a dice and counters. It is a simple game whereby learners get to practice using the Verb To Be in sentences. It can be printed out, enlarged and laminated. (optional). The poster can be used as a handout and / or displayed on the wall. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains information on how to plan and run an effective meeting as a step by step process. There is also a gap fill activity for learners to complete and both Agenda and Meeting templates that learners could fill out. I use these documents for learners to conduct a mock team meeting. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is print ready. It contains a Days of the Week Crossword puzzle and a Mix and Match worksheet using the same word bank. It covers vocabulary such as ‘after’, ‘before’, ‘in between’. Useful to introduce or review with English as a second Language students. The resource is provided in pdf and word format so that the descriptions can be edited if required.

This resource features a basic Health and Safety Crossword puzzle and a Mix N Match Activity using the same Word Bank. Suitable for workplace training and ESL / ESOL learners. These activities are ready to use. Simply print out and go. Answer keys are provided. File formats are easily editable being provided as a Word and pdf.

This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) This resource contains 10 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to the rest of the groups to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed by the teacher 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts that you’d like to work on. 2. Learners complete by themselves, and then check their answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the rest of the group.

This resource is for those that are wanting to improve their vocabulary skills around Health and Safety. Often the words in policies and documentation are not clear and straightforward. This is a fun way to learn. Can be used as a lesson starter, or as a review at the end of the lesson (exit ticket). These flash cards can be used individually, with pairs, teams or groups of learners. Teams compete to find the correct word that is a best fit for the definitions. Ask them to write 1-12 or 1-4 on a piece of paper or device. If you have less time use the slides that contain 4 words only. Time learners and ask them to write their answers down for their pair, team or group. Once the time is up, click on each square to reveal the correct answer. (answers may differ and this provides an good opportunity for discussion – however to get a point, the team must have the word that is listed on the screen). Tally up the correct results to find a winner! Please leave a review once you have downloaded and used this product. When you have done that you may choose one FREE resource from my shop. Seek link below: ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is an editable resource in the form of a power point presentation that covers 10 of the most common writing errors. It can be used in classes to test learners knowledge in group settings. The explanations are contained in the notes area. This will be useful for discussion. 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;)

This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

The resource contains worksheets in a pdf format for learners to work through. Can be used as gap fillers, beginning of lessons, end of lessons, or just having some fun within the lesson. Print out and go. All worksheets have answer sheets. Worksheets: - Valentine's Day Vowels - gap fill - Word Search - 2 levels - Crossword Puzzle - Word Scramble

Do your students have difficulty carrying on conversations? It is important that they are able to engage in small talk and expand on topics to build relationships at work and in the classroom. Small Talk is an essential communications skill that enables us to converse with a range of people in different and diverse circumstances. This reading passage and comprehension questions resource is provided in a digital and printable version for ESOL, ESL and workplace learners. The reading passage is 1 page and has a set of True / False questions and a set of questions that students need to write the answers to in full. Learning Objectives: Understand the meaning of Small Talk. The benefits of using it. Know when it is appropriate to use. Understand what Small Talk is not. Be able to engage in Small Talk. Provided: 1 Reading Passage Student True / False Questions Student Comprehension Questions Teacher Instruction Sheet Teacher Answers Teacher Optional Activities Sheets Printable and Digital options supplied If you have any questions about this resource please contact me at workplacetutorab@gmail.com.

This resource contains a 20 slide editable PPT presentation and pdf file suitable for ESOL, ESL and workplace learners. Small Talk is an essential communications skill. The presentation is colourful, to a professional standard and has lots of clip art and activities for learners to engage in. It also has a printout for the teacher that gives directions for activities for each slide that is useful as a Lesson Plan. Learning Objectives: Understand the meaning of Small Talk. The benefits of using it. Know when it is appropriate to use. Understand what Small Talk is not. Be able to engage in Small Talk. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources Please remember to Follow Me to receive further updates and new resource offerings. Thanks.

Looking for an engaging and informative activity to teach conflict resolution in the workplace to your high / middle school students? This resource contains a 1 page reading passage, true/false questions, and comprehension questions. Totally no prep resource! What you get: A digital PDF file for students that can be typed directly onto. This can also be printed out if you don’t want to use it digitally. Also a pdf for the teacher that contains answers and instructions. Within the Student file is: a) A Conflict Resolution Reading Passage b) A True / False Worksheet to be filled out c) Comprehension questions worksheet to be filled out. Within the Teacher file is: a) A Conflict Resolution Reading Passage b) Answer Sheet for the True / False Questions c) Answer Sheet for Comprehension Questions d) Teacher Instructions and optional activities This material will help your students understand the importance of conflict resolution in the workplace, identify common types of conflicts, and learn effective strategies to resolve conflicts in a constructive and positive manner. With interactive and thought-provoking activities, this resource is perfect for helping your students develop critical thinking skills and real-world problem-solving skills that will benefit them for years to come. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This fun visual game can be used as a warm-up to a lesson on Health and Safety, or at the end of a lesson as a quick quiz. How the game works: The PowerPoint computer based game can be played in teams or as a group / class activity. The objective is to reveal what is behind the numbers on the presentation, one square at a time. Each team picks a number and answers a question. (Questions and answers are provided in the worksheet). If they answer the question correctly, then they can click on a number on the PowerPoint presentation to display a portion (square) of the picture in the background. The background picture is slowly revealed. The first team to identify the background picture wins. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It has a PowerPoint presentation and a word document that can be edited if required. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) How to Use this Resource This resource contains 10 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. 3. As a class activity using the Powerpoint Presentation Quiz Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out and cut out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to the rest of the groups to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed by the teacher 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts that you’d like to work on. 2. Learners complete by themselves, and then check their answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the rest of the group. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This 16 page resource looks at different forms of communication and their application in the workforce. It is an interactive lesson that looks at passive, aggressive, assertive and indirect behaviours. There is opportunity for pair work and group work activities and discussion that explores the best way to handle situations. Two workbooks are provided. One for students to work through either paper based or digitally on Word, and a Teacher workbook that contains answers. I have used this with small groups of learners and it has been very well received. The session concludes with students carrying out roleplay activities.

This resource contains a lesson plan and all materials necessary to conduct the training session. Just print out what you need and go! It is supplied in word and pdf format so that you can edit it if necessary for your audience. It has a warm up that gets learners thinking about job interview skills with a series of questions that they discuss in pairs. There is a handout for them to record their answers. The lesson runs them through two role plays for conducting interviews. Job descriptions and roles are provided. The first is done in pairs and the second is done in groups for a panel interview. Interviews are carried out and the best fit candidate is selected by learners. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources https://www.tes.com/teaching-resources/shop/Resource_Creator

This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet. The card deck can be used in the following ways: • Warm up activities • Part of a lesson on presentation skills. • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available. 5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources